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Predictive Maintenance

Companies usually perform two types of maintenance tasks: reactive and preventive maintenance. Understanding the difference between the two can help your company find the right balance for your business. If reactive maintenance is done often, it will not only lead to some downtime in your operations, but it can also affect the productivity and stress levels of your workers.

According to Gartner, downtime costs $5,600 per minute on average. This results on average costs between $140,000 and $540,000 per hour depending on the organization. Additionally, according to the Information Technology Industry Council (ITIC), a single hour of downtime will cost most companies $100,000 or more. More than 80% of responding companies stated that an hour of downtime would cost $300,000 or more.

Reactive vs Preventive Maintenance

Reactive maintenance only takes place when an issue arises or equipment breaks down that requires attention. A maintenance technician will be called to assess the problem and lay out solutions to solve the issue. Some companies use a run-to-failure maintenance strategy on certain small or non-critical equipment, but when work piles up, it can affect business operations. 

Preventive maintenance, on the other hand, uses foresight to determine possible problems even before they happen. This maintenance technique uses real-time measurements to predict how fast equipment degrades and when it will require maintenance. Aside from that, preventive maintenance has redundancy in place in case the equipment fails. 

For example, meetings, collaboration, video conferencing, and presentation facilities are all key operational assets. These facilities need to be ready to work when users need them, and when they don’t, they can have a significant impact on business operations. Waiting for your audio-visual equipment to malfunction is not recommended, as it will affect your operations. Preventing equipment failure is much better. But what’s even better is predicting failure even before it happens.

What is Predictive Maintenance?

Predictive maintenance is a strategy that uses analytic tools and techniques to determine if there are any anomalies happening in your operations and keep track of equipment for defects before they break down.

The goal of this type of maintenance is to reduce maintenance frequency as much as possible while still preventing unplanned or reactive maintenance from occurring and reducing the costs associated with preventive maintenance.

How Does It Work?

Predictive maintenance uses both historical and real-time data from different areas of your operation to determine potential problems even before they happen. Aside from that, your company’s work order data needs to be analyzed including benchmarking MRO inventory usage.

Several elements are necessary for predictive maintenance to work.  Among these are technology and software. The use of Artificial Intelligence, The Internet of Things (IoT) devices, as well as integrated systems help connect monitoring systems and equipment together not only for them to work efficiently, but also to provide you with much-needed data for predictive maintenance.

With these tools working in unison, your predictive maintenance system will be able to analyze data in real-time and deliver a report on which of your equipment is in need of a maintenance check. Examples of predictive maintenance systems are vibration analysis, thermal imaging, and equipment observation.

What is SCAN2i?

What happens when an audiovisual system malfunctions in your business? In addition to the facilities being non-operational, your workers will feel stressed handling client needs, which can have a significant impact on their performance.

What happens when there is an Audio-Visual issue or failure? Your business will waste:

  • Time in figuring out the cause of the problem.
  • Waiting time until tech support arrives.
  • Money used for replacing parts and other preventable repairs.
  • Downtime on equipment and time wasted for ongoing repairs.

Put them all together, and all of these will point to your business suffering from financial loss, as time is equal to money. This is where SCAN2i comes in. SCAN2i is a diagnostic tool that integrates and manages your entire audio-visual ecosystem through a single-pane management portal for real-time monitoring to provide predictive maintenance so that you can have optimal space experiences, every time. Our 360° AV Managed Service can help reduce the downtime of your Audio-Visual equipment. Assure room readiness for all your conferences and meetings with us.

Why Choosing Predictive Maintenance Is So Important?

Predictive maintenance is the future for companies looking for a cost-effective method of ensuring that their equipment will not be faulty at the wrong time. SCAN2i is just an example of a predictive maintenance tool geared towards monitoring and diagnosing your company’s AV system easily. 

With SCAN2i, you will have:

Single device-agnostic dashboard

Improve user experience while reducing the resources used to support and manage multi-brand systems. All program functions will be available on a single dashboard.

Prevent problems from happening during important events

SCAN2i removes the frustration of having AV equipment malfunctioning during meetings and events. Its 360° managed service lets you determine which equipment is in need of maintenance or repair before any meeting or video conference takes place.

Prevent device failure

You will receive notifications on devices with issues earlier so you can take immediate steps to solve the problems before they become costly. Get early warning notification of equipment issues days, weeks, or even months before failure.

Save time and money with instant diagnostics

It is possible to run system diagnostics anytime, anywhere. This feature will help determine which equipment is showing signs of problems with suggestions on how to solve them. Your remote or on-site support teams will be able to resolve incidents easier and quicker.

Data visualization and analytics

Data visualization and analytics can provide better insights into your AV system, giving you information on the best time to do maintenance through SCAN2i. All the data gathered regarding usage, maintenance checks, issues, and more can be transformed into informational graphics and displayed on a single-pane dashboard. In this way, you will be able to easily understand the data presented to you, allowing you to act on it as needed.

Are you interested in trying out SCAN2i? If yes, please send us an email at We’re proud to be part of your business success story. We believe that implementing preventive maintenance strategies can help your company thrive. To stay ahead of the competition, you can adopt your own Predictive Maintenance program by contacting our team to learn more about implementation or partnership opportunities.


We are excited to hear from you and look forward to discussing how we can help your business succeed!

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